Our General Terms and Conditions (GTC) are as follows:
Prices:
Our prices are automatically calculated daily by a price calculation tool, which is why price deviations can occur. In principle, weekly prices (arrival Sunday to Thursday) are cheaper than weekend prices (arrival Friday, Saturday).
The minimum occupancy per apartment is one person. Two people are included as basic occupancy in the overnight price.
For each additional person, surcharges are charged per night.
The maximum occupancy of the respective apartment can be found in the respective advertisements.
Additional people beyond the maximum occupancy are possible on request (with an extra bed).
Children's/youth beds for children up to 2 years of age are available for your stay for an additional charge/on request.
Please provide us with further information on the booking form (under “Message to the landlord”).
Payment:
Payment of the travel price must be made within 48 hours of your booking.
Otherwise, we reserve the right to cancel the reservation without comment in order to free up the availability for potential guests.
For short-term bookings, the full amount is due immediately.
The minimum length of stay per apartment varies depending on the type and amenities of each apartment.
If you are planning a longer stay, please send us an inquiry. We will create an individual offer for you.
The fees for the final cleaning, bed linen and towels are included in the overnight price (free of charge).
A pet fee of €25.00 per stay is payable if you wish to bring your pet with you. Prior registration is required.
Arrival is possible daily from 3:00 p.m.
You will receive the access data (PIN codes) for our electronic locking system NUKI one day before arrival and after payment via automated email.
Depending on the property, an emergency key box for contactless check-in is installed near the entrance of the respective apartment/house.
The reservation/booking confirmation and all other information about your stay are also sent automatically via email.
Departure on the day of departure is possible until 11:00 a.m.
For all other questions you can reach us at:
TimeOut Immo GmbH
Hotline: +49 171 117 84 99 (German, English, Russian)
We look forward to your visit!
Your team from TimeOut Immo GmbH
